- Help

WEBSITE HELP PAGE

help page image

Having problems with this website?

Read below for possible solutions.

General Information
This website has been designed to be cross browser compatable with current versions of Netscape, Firefox, Opera and Internet Explorer. Every effort has been made to ensure that you will be able to view and navigate the site with your current setup. If you experience any problems please feel free to contact us so we can ensure the site is accessable to everyone.

Navigation around the site is via the dropdown menus which work using Javascript and DHTML. Older versions of internet browsers may not support this feature and you may need to update to a newer version which is normally free. There are a few dropdown options which have a second tier with more options these are marked with a small square/arrow. If you are having problems finding a page the sitemap lists all of the pages currently available on the website.

Error 404 page not found
If you get this message or a similar error page the link that you have followed is broken. It may be that the link was spelled incorrectly or the page to be opened has been moved or deleted. Check the spelling of the link and try again. Please contact us so that we may amend any broken links.

Javascript
Javascript is a scripting language that runs on your computer your current settings may be set to off as in rare occasions it can pose a security risk to your pc. If you do not want to run javascript you will have to use the sitemap link at the bottom of each page to navigate around the site as the dropdown menus will not appear. If you wish to use the dropdown menus then got to tools - options and find the javascript enable checkbox. On older browsers the second levels of the dropdown menus may not appear, in which case you will still beable to get to those pages via the links within the page before in the first level of dropdown menus.

Javascript error
If you get a javascript error on page message try reloading the page. If this does not rectify the problem please contact us so we can fix the problem. You should be able to continue to use the site via the sitemap link at the bottom of the page.

Download pdf/ doc problem
There are a few downloadable documents on this website in both pdf and word doc formats. To view these documents you will need to have word installed for .doc files and adobe acrobat reader for pdfs. If the programs are installed on your system the file will open in a browser window otherwise you will be prompted to download the file. The pdf viewer can be download for free click here to open a new window. If you get an error 404 or page not found then the file may have been moved, Please contact us so that we may amend any broken links.

Image not displaying correctly
If you find a page with an image that is not displaying first try refreshing the page if this does not work the image may have been moved or deleted. Please contact us so that we may amend any broken links.

Text Size
The size of the text can be controlled by going to view in your browser and selecting text size and increasing the value. Although some text on this site has a fixed value the main text for the pages can be made bigger for people who find it difficult to read smaller text.

Screen Size
This site is best viewed in 1024x768 but has been designed to work well in 800x600 displays. If you would like to alter your display settings you must go to the control panel and select display then settings and select the larger settings. Note this will change your computers settings not just this website. We accept no responsibility if you alter your settings.